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1. To add a user to a Group:
   ***Zach, I need some help with this one please***
   1. Submit an Okta group membership request using this form: https://jira.devops.va.gov/servicedesk/customer/portal/1/create/1127
      1. Okta Username: full email of address of user who needs access
      2. Groups: What access group(s) user needs - fill in the alternate group section if your access group does not appear on the dropdown or to add additional groups. 
      3. Project Lead: if you are an administrator or project administrator role on the project you can select yourself as project lead - this is who will approve it; otherwise select a user with those roles on the project to approve
      4. Project Name: Fill in the project name as it appears in Jira - include the project key as well
   2. If you are approving this request make sure to press the approve button after the ticket has been submitted

1. To add a user to a Project:
   1. As a Project Admin, navigate to the Project Settings
   2. Click on "Customer PermissionsUsers and Roles"
   3. Click to "Add users to a role, and add their name and the role type(s).
   4. Click Add
   5. Note that if a user does not have any access groups they may not be able to access Jira through this method and will also need an access group.

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