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This page explains how- as an admin for your Jira project- you can grant access to your team to a Jira project.

First, some background:

  • Jira users are added to specific projects: they are not granted access to all of Jira.
  • Users will be added to a Jira group. This group will be granted access to a specific project.
  • Once users are added to a group, they can be given a role (administrator, developer, viewer, etc) . The roles are given different levels of permission (view, edit, create, etc).

Step-by-step guide

Here are the steps a Project Admin can take to grant access to team members

  1. To add a user to a Group:
    1. ***Zach, I need some help with this one please***
  2. To add a user to a Project:
    1. As a Project Admin, navigate to the Project Settings
    2. Click on "Customer Permissions"
    3. Click to "Add users to a role, and add their name and the role type(s).
    4. Click Add


If your team member does not currently have access to Jira, you must request access here

Admin users have access to all the role options and can grant themselves any role type.



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