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Info
  • If you are using the text prompt, it doesnt matter what Slack Direct Message/Channel you are currently in when you type in the prompt: it will not be seen by others when you hit "enter".
  • You can choose from other DOTS Service Desk ticket types/request types from this link: https://jira.devops.va.gov/servicedesk/customer/portal/1  THIS LINK.
  • CLICK HERE to learn how to create a Support Ticket.

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